Enterprise Applications

Microsoft Dynamics 365 - The Enterprise Platform from the Microsoft Ecosystem

CRM, ERP, and Power Platform - natively integrated with Microsoft 365, Azure, and Copilot. Practical, industry-oriented, and built to scale.

Key Services
Engineering with Impact.

In-depth Dynamics 365 knowledge for application management, development and continuous improvement.

01

Dynamics 365 Copilot - AI-Assisted Workflows

Activate Dynamics 365 Copilot across Sales, Customer Service, Finance, and Supply Chain: natural-language record summarisation, email draft generation from CRM context, AI-suggested next actions, and anomaly detection in cash flow forecasting. Extended via Copilot Studio custom knowledge plugins.

#DynamicsCopilot #CopilotStudio #AzureOpenAI #PCFControls #Dataverse

02

D365 Finance & Supply Chain - ERP Core

Implement Dynamics 365 F&SCM with multi-entity legal structure, standard cost vs. actual cost inventory models, production order costing, and demand planning with Planning Optimization. Configure Dual-write to synchronise Dataverse entities bidirectionally with F&SCM for unified data.

#D365FSCM #PlanningOptimization #DualWrite #Dataverse #XPlusPlus

03

Power Platform - Process Automation & Low-Code Apps

Build enterprise-grade canvas and model-driven apps in Power Apps, automate cross-system processes with Power Automate cloud flows and RPA desktop flows, and publish operational dashboards in Power BI with DirectQuery to Dataverse, Azure Synapse, and on-premise SQL via on-premises data gateway.

#PowerApps #PowerAutomate #PowerBI #RPA #Dataverse

04

Azure Integration Services - Enterprise Middleware

Design event-driven integration architecture using Azure Logic Apps Standard, Azure Service Bus with competing consumer patterns, API Management policies for throttling and JWT validation, and Azure Event Grid for Dynamics 365 change notifications to downstream SAP and legacy systems.

#LogicApps #AzureServiceBus #APIM #EventGrid #AzureFunctions

05

D365 Field Service & Connected IoT

Configure Dynamics 365 Field Service with Resource Scheduling Optimization (RSO), IoT Connected Field Service via Azure IoT Hub device streams, predictive maintenance alert-to-work-order automation, and mobile offline-capable technician apps with custom PCF barcode scanning components.

#FieldService #AzureIoTHub #RSO #PCF #UniversalResourceScheduling

06

Business Central - Mittelstand ERP & Extensions

Implement and extend Dynamics 365 Business Central for manufacturing and distribution: AL-language per-tenant extensions (PTEs) published via direct deploy, warehouse management advanced pick/put-away flows, and BC-to-SAP middleware integration via Azure Logic Apps and OData v4 APIs.

#BusinessCentral #ALLanguage #PTEExtensions #ODataV4 #AzureArc

07

D365 Customer Insights - CDP & Audience Activation

Implement Dynamics 365 Customer Insights as the Microsoft CDP: unified customer profiles with deterministic and fuzzy match merge policies, predictive churn and CLV models, segment export to Azure Synapse, and real-time activation to Marketing and Sales via Power Automate triggers.

#CustomerInsights #UnifiedProfiles #ChurnPrediction #CLV #AzureSynapse #PowerAutomate

08

D365 Project Operations - Professional Services & Billing

Configure Dynamics 365 Project Operations for end-to-end project delivery: resource capacity planning, time and expense management, fixed-price and time-and-material contract billing, project budget tracking, and Microsoft Project integration with EVM earned value reporting.

#ProjectOperations #ResourceScheduling #EVM #TimeAndExpense #FixedPriceBilling #MSProject

09

D365 Commerce & Connected Retail

Implement Dynamics 365 Commerce with unified POS, e-commerce storefront on the Retail Server headless API, omnichannel inventory visibility with Distributed Order Management, product recommendations via Azure Machine Learning, and loyalty programme management integrated with Customer Insights profiles.

#D365Commerce #HeadlessRetailAPI #DOM #Omnichannel #AzureMLRecommendations #Loyalty

35-45%
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Continuous optimization and proactive management.
25-35%
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Streamlined processes and efficient resource management.
100%
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Ensuring your Dynamics 365 environment is secure and compliant.
Our Services
Our Dynamics 365 Managed Services Include
  • Proactive Monitoring & Support: Continuous monitoring of your Dynamics 365 applications to identify and resolve issues before they impact your business.
  • Incident Management: Quick and effective resolution of any incidents to minimize downtime and disruption.
  • Tailored Solutions: Developing custom Dynamics 365 solutions that meet your unique business needs.
  • Seamless Integration: Integrating Dynamics 365 with other platforms and applications for improved functionality.
  • Secure Cloud Management: Managing your Dynamics 365 cloud environment to ensure it is secure, scalable, and optimized for performance.
  • Disaster Recovery & Backup: Implementing disaster recovery and backup strategies to protect your critical data.
  • Robust Security Protocols: Implementing strong security measures to protect your Dynamics 365 environment.
  • Compliance Management: Ensuring your Dynamics 365 environment adheres to industry standards and regulations.
  • Regular Assessments: Continuously evaluating your Dynamics 365 system to ensure it operates efficiently.
  • Optimization Initiatives: Implementing performance enhancements to meet your evolving business needs.
  • Strategic Planning: Developing a roadmap that aligns your Dynamics 365 investments with your business goals.
  • Continuous Improvement Initiatives: Regularly improving your Dynamics 365 environment to support growth and innovation.
  • Ongoing Analysis & Reporting: Providing regular reports and insights into your Dynamics 365 environment's performance.
  • Proactive Improvement Strategies: Implementing continuous improvement strategies to keep your systems at peak performance.
Reference Projects

Selected Client Projects

Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
What Clients Say

Decisive for Your Ecosystem

Contact

Let's shape the future together!

Write us an email at or complete the form.

231 Oak Park Blvd., Oakville, ON L6H 7S8, Canada
275 New N Rd, London N1 7AA, UK
224 W 35th St, Ste 500, New York, NY 10001, USA
Nauschgasse 4/3/2 Vienna 1220, Austria
H-17, Sector 63, Noida 201301, India
Hermetschloostrasse 77, 8048 Zürich, Switzerland
Do you have any questions or would you like to discuss a project? We look forward to hearing from you.