Enterprise Applications

Salesforce - End-to-End, Built for Industry

From Agentforce AI agents to MuleSoft integration fabrics to Manufacturing Cloud - we implement Salesforce as a true revenue platform, not a CRM project.

Key Services
Engineering with Impact.

Comprehensive Salesforce services for implementation, development and continuous improvement.

01

Einstein Copilot & Agentforce Agents

Design and deploy autonomous Agentforce agents with custom Agent Actions, Topics, and guardrails. We build prompt templates grounded on your Data Cloud unified profiles, configure Einstein Copilot for Sales and Service, and wire xGen LLM inference to your org via Model Builder.

#Agentforce #EinsteinCopilot #ModelBuilder #DataCloud #Apex

02

MuleSoft Anypoint Platform - Integration Mesh

Architect API-led connectivity with MuleSoft Anypoint: System, Process, and Experience API tiers; CI/CD-deployed Mule 4 applications on CloudHub 2.0 with horizontal auto-scaling; Flex Gateway for zero-trust API enforcement; and pre-built SAP S/4HANA and Salesforce connectors.

#MuleSoftMule4 #CloudHub20 #FlexGateway #DataWeave2 #AnypointExchange

03

Salesforce Data Cloud (CDP) & Tableau

Implement Salesforce Data Cloud as the real-time CDP: ingest streaming events via Ingestion API, resolve identities with deterministic and probabilistic match rules, build calculated insights with SAQL, and activate segments to Marketing Cloud for personalised journeys.

#DataCloud #IngestionAPI #IdentityResolution #SAQL #TableauCRM

04

Salesforce Manufacturing Cloud & Revenue Cloud

Configure Manufacturing Cloud sales agreements, account-based forecasting, and run-rate visibility for make-to-order environments. Layer Revenue Cloud CPQ with product rules, pricing waterfall logic, and approval workflows to cut quote-to-cash cycle times by 40–60%.

#ManufacturingCloud #RevenueCloud #CPQ #SalesAgreements #ApexTriggers

05

Commerce Cloud B2B + Experience Cloud Portals

Build B2B storefronts on Salesforce B2B Commerce with custom Lightning Web Components, pricebook tier logic, and SAP ERP stock-level feeds via MuleSoft. Deploy Experience Cloud partner portals with Digital Experiences templates and headless Commerce APIs for Mittelstand distributor networks.

#B2BCommerce #ExperienceCloud #LWC #ConnectAPI #OCI

06

Salesforce Shield, DevOps Center & Release Automation

Enforce end-to-end governance with Salesforce Shield Platform Encryption, Event Monitoring streaming API, and Field Audit Trail. Manage release pipelines through DevOps Center with GitHub Actions, automated Apex test coverage gates, and Org Shape deployments for repeatable environments.

#SalesforceShield #DevOpsCenter #PlatformEncryption #SFDX #GitHubActions

07

Service Cloud & Field Service Lightning

Omnichannel routing, escalation milestones, Einstein Case Classification. FSL with scheduling optimization and mobile work orders.

#ServiceCloud #FieldServiceLightning #EinsteinClassification #Omnichannel #PlatformEvents #Flow

08

Marketing Cloud - Journeys & Personalization

Journey Builder multi-step flows, Content Builder, Einstein Send Time Optimization. Data Cloud segments for real-time activation.

#MarketingCloud #JourneyBuilder #EinsteinSTO #ContentBuilder #MCIntelligence #DataCloud

09

Integration Cloud - SAP & Legacy Connectivity

SAP integration via MuleSoft: RFC/BAPI calls, S/4HANA Business Partner sync, bidirectional order and invoice flows.

#MuleSoftSAPConnector #RFC #BAPI #S4HANASync #IdempotentMessaging #AnypointMonitoring

35-45%
Faster Performance:
Continuous optimization and proactive management
50-60%
Less Downtime:
Comprehensive support and infrastructure management
100%
Compliance:
Stringent security protocols and continuous monitoring
Our services
Our Salesforce Managed Shared Services Include
  • Proactive Monitoring & Support: Continuous monitoring of your Salesforce applications to preemptively identify and resolve issues before they affect your business.
  • Incident Management: Swift and effective resolution of any incidents, minimizing downtime and disruptions.
  • Performance Optimization: Regular assessments and fine-tuning to ensure your Salesforce applications are running at optimal efficiency.
  • Cloud & On-Premise Management: Whether your Salesforce environment is in the cloud or on-premise, we ensure it is secure, scalable, and optimized.
  • Backup & Disaster Recovery: Comprehensive backup strategies and disaster recovery plans to safeguard your critical data and ensure business continuity.
  • System Upgrades & Patch Management: Seamless upgrades and timely patch management to keep your Salesforce systems current and secure.
  • Security Monitoring & Incident Response: Continuous monitoring for security threats and rapid incident response to protect your Salesforce environment.
  • Compliance Management: Ensuring your Salesforce environment complies with industry standards and regulations, reducing risk and avoiding penalties.
  • Access Control & Identity Management: Implementing robust access controls and identity management to protect your sensitive data.
  • Process Optimization: Identifying inefficiencies and optimizing your Salesforce processes to enhance productivity and reduce costs.
  • Custom Development & Integration: Tailored Salesforce solutions and integrations to meet your specific business needs.
  • Salesforce Roadmap & Strategy: Strategic planning and roadmap development to align your Salesforce investments with your business goals.
  • Regular Reporting & Analytics: Transparent reporting and analytics to provide insights into your Salesforce environment's performance and areas for improvement.
  • Continuous Improvement Initiatives: Ongoing initiatives to enhance your Salesforce systems and processes, ensuring they evolve with your business.
Reference Projects

Selected Client Projects

Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
Market Science Algorithms
Big Data & AI

Market Science Algorithms

Algorithm-based applications for highly sensitive market analyses.

+35% Forecast Accuracy
SAP S/4 Implementation & Shared Service
Global Manufacturing

SAP S/4 Implementation & Shared Service

SAP S/4 HANA implementation with 24×7 support.

Go-live in 6 Months
AI-Driven Drone Monitoring & BIM
Construction

AI-Driven Drone Monitoring & BIM

AI-based drone LiDAR systems as part of BIM.

40% Time Saving
Shopfloor Workflow & Analytics
Industry 4.0

Shopfloor Workflow & Analytics

SaaS platform for digital transformation in the automotive supplier industry.

Real-time Transparency
MS Dynamics CRM Implementation
Logistics

MS Dynamics CRM Implementation

MS Dynamics CRM implementation with 24×7 support.

24/7 Support SLA
Product Configurator & Legacy Modernisation
Mittelstand

Product Configurator & Legacy Modernisation

Shared service support with continuous improvement.

30% Efficiency Gain
What Clients Say

Decisive for Your Ecosystem

Contact

Let's shape the future together!

Write us an email at or complete the form.

231 Oak Park Blvd., Oakville, ON L6H 7S8, Canada
275 New N Rd, London N1 7AA, UK
224 W 35th St, Ste 500, New York, NY 10001, USA
Nauschgasse 4/3/2 Vienna 1220, Austria
H-17, Sector 63, Noida 201301, India
Hermetschloostrasse 77, 8048 Zürich, Switzerland
Do you have any questions or would you like to discuss a project? We look forward to hearing from you.