Start with one business decision or task. Work through this guide with the process owner, data owner and the people who will use the result. It is a discussion aid, not a certification, automatic score or prediction of return on investment.
1. State the use case and a simpler alternative
- What decision or task should improve? Describe the user, input, expected output and current approach.
- Could clearer process rules, reporting or integration solve the problem without AI? Record why AI is being considered.
- What is the cost of a wrong or missing answer? Identify situations that always require human review.
Notes: evidence · owner · open question · next verification step
2. Check data availability and ownership
- Where does the required data originate, including SAP or Microsoft Dynamics 365 where relevant? Record the owner and permitted uses.
- Does a representative sample include normal cases, exceptions and recent changes? Note missing fields, inconsistent identifiers and known quality issues.
- Which personal, confidential or restricted data must be excluded or protected? Resolve access and retention responsibilities before preparing a pilot.
Notes: evidence · owner · open question · next verification step
3. Define evaluation before implementation
- What existing method provides the baseline? Choose measures tied to the task, such as correctness, time to review or exception handling.
- Who can provide representative test cases and judge the output? Keep evaluation cases separate from material used to configure the solution.
- What result would justify continuing, revising or stopping? Record acceptance criteria and unacceptable failure cases before testing.
Notes: evidence · owner · open question · next verification step
4. Plan the operational handover
- Where will the result appear in the working process? Specify interfaces, permissions, human approval and the fallback when the service is unavailable.
- Who monitors quality and changes in the underlying data? Name the person responsible for investigating a disputed result.
- How will the pilot be restricted, documented and reversed? Agree the review date and evidence needed for a rollout decision.
Notes: evidence · owner · open question · next verification step
Output and next step
Prepare a use-case statement, a data inventory, a small set of representative evaluation cases and a list of unresolved permissions or ownership questions. A readiness discussion should identify the next evidence-gathering step; it should not promise model accuracy, savings or regulatory compliance before assessment.
